Welcome to BR Connect. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Mobile number
- Email address (if provided)
- Business or shop name
- Business address
- User role (Shopkeeper, Sales Representative, Agency Staff)
Business Information
- Orders placed through the app
- Order history
- Product preferences
- Delivery information
Device Information
- Device model
- Operating system
- App version
- Device identifiers (where applicable)
- Crash logs and diagnostic information
2. How We Use Your Information
We use the collected information to:
- Create and manage your account.
- Process and manage product orders.
- Enable agencies and sales representatives to fulfill deliveries.
- Improve app performance and user experience.
- Respond to customer support requests.
- Send important service notifications.
3. Location Information
If location access is enabled, it may be used to improve delivery services or verify delivery locations. Location is collected only with your permission.
4. Data Sharing
We do not sell your personal information.
We may share information with:
- Authorized agencies connected to your account.
- Sales representatives responsible for order fulfillment.
- Service providers that help us operate the application.
- Government authorities when required by law.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your local laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your account and personal information, subject to legal and business requirements.
8. Children’s Privacy
BR Connect is intended for business users and is not designed for children under the age of 13. We do not knowingly collect information from children.
9. Third-Party Services
The app may use trusted third-party services such as analytics, crash reporting, notifications, or cloud hosting to improve the service.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published within the application or on our website.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us using the support details provided by your organization.